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Medicare 101

What To Expect From Calling A Licensed Agent

Christian Worstell

by Christian Worstell | Published December 19, 2023 | Reviewed by John Krahnert

If you are interested in buying Medicare Supplement Insurance online or over the phone, you will likely need to speak with a licensed sales agent during the process.

So what happens when you talk to an agent?

We break down the process in 3 simple steps.

Step 1: Get real answers from a trained agent

Once you call in, you will speak with a qualified licensed insurance agent who can answer your questions about Medicare Supplement Insurance.

These questions may include how a policy works with Medicare, what benefits it includes and what doctors you can visit.

A licensed insurance agent is more than a salesperson. They are trained and licensed in certain states to sell Medicare Supplement Insurance.

This means that the agent knows how the particular Medicare Supplement Insurance plan works and is licensed to sell a policy to you.

We have licensed agents that can sell Medicare Supplement Insurance in almost every state.

All of the licensed insurance agents with TZ Insurance Solutions must participate in licensing and training programs, which includes passing a state licensing exam, classroom product training, job coaching, development training and compliance training.

Each of our agents must pass a criminal background check. The agent is appointed directly by one or more insurance carriers, such as Aetna, Humana, Mutual of Omaha, Cigna and Medico.

Even after the agents are licensed, they must maintain state required continuing education requirements.

Finally, we understand that good communication is key to getting the best service. That’s why all of our agents are based in the United States and speak English.

Our hiring and training process takes time, but we do it to help protect you. You deserve to get the information you need and the policy you want at a price you can afford.

Which brings us to our next step.

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Step 2: Get a personalized quote

Once a licensed insurance agent has answered your questions, your next step is to get a personalized quote.

An agent will need to collect a few details, such as your ZIP code, age and gender to ensure that your quote is as accurate as possible. These details are required because premiums may vary depending on your location, your age and your gender.

An agent will also request your full name, phone number and email address so we can contact you if any questions come up during the application process.

After the agent has collected your information, you can review your personalized quote together.

Keep in mind that there may be more than 1 plan available. Our licensed insurance agents can help you narrow down your options and select the right Medicare Supplement Insurance plan for your coverage needs and budget.

You can rest assured that all of our quotes are provided without any cost or obligation. This means that if you are not interested in the policy we offer, you are welcome to hang up and contact another agent or insurance carrier.

Finding the right Medicare Supplement Insurance policy is a big decision. We want to make sure it is a relaxing and simple process.

Step 3: Apply for a policy

The final step in the process is to apply for a Medicare Supplement Insurance policy.

If you are interested in buying a policy that one of our licensed insurance agents quoted you, you may be able to start the application process right away.

Since you just provided your personal details for the quote, our agents may only need a few additional details from you, such as your preferred payment method.

Our agents will be there to help you throughout the entire process, ensuring that you get the Medicare Supplement Insurance plan you want and can afford.

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