This chart was taken from CMS’s “New Medicare Card Mailing Strategy” document.
With the new cards, Medicare has designated a transition period, during which you may use both your new and old Medicare cards. The transition period begins April 1, 2018 and runs through December 31, 2019.
What can I do now?
You don’t need to do anything to receive your new Medicare card. They were mailed out automatically according to the above schedule.
CMS does recommend you check to make sure your address is up-to-date with Social Security. The address Social Security has on file is the one that will be used for Medicare.
You can update your address by using the online My Social Security portal, or visiting your local Social Security office.
What do I do when I get my new card?
Once your new card arrives, you can start using it right away. You should also destroy your old card to help protect your Social Security Number.
Keep an eye out for scams
Scams surrounding the new Medicare cards have already been reported.
Medicare and CMS indicate that they will never call you asking for personal information like your new Medicare Number or Social Security Number. There are very limited situations in which Medicare will contact you without your request.
If someone calls you asking for personal information or money, or if someone threatens to cancel your health benefits, hang up immediately.
If you want to check that a call you received is actually from Medicare, or if you want to report a scam, you can call 1-800-MEDICARE (1-800-633-4227).
Sources:
“New Medicare cards,” Centers for Medicare & Medicaid Services (CMS), accessed March 27, 2018.
“New Medicare Card Mailing Strategy,” Centers for Medicare & Medicaid Services (CMS), accessed March 27, 2018.
“Your Medicare card,” Medicare.gov, accessed March 28, 2018.
Christian Worstell is a health care and policy writer for MedicareSupplement.com. He has written hundreds of articles helping people better understand their Medicare coverage options.