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Medicare 101

Where Is a Medicare Office Near Me?

Christian Worstell by Christian Worstell    |    Published Jun 30, 2020    |    Reviewed by John Krahnert

If you are looking for a Medicare office near you, look no further than your local Social Security office.

The Social Security Administration (SSA) helps enroll Medicare beneficiaries, while the Centers for Medicare and Medicaid Services (CMS) oversees the Medicare program.

To locate your nearest Social Security office, you can visit https://secure.ssa.gov and enter your zip code in the search bar.

Representatives there can help answer your questions on topics like Medicare eligibility, Medicare Part A and Part B enrollment and benefits.

If you have questions about private Medicare Supplement Insurance (Medigap) or want to compare Medigap plans where you live, you can call a licensed insurance agent directly or request a free, no-obligation plan comparison online.


Find Medigap plans in your area.

Find a plan

Or call --ms-tfn-- to speak with a licensed insurance agent.


Where Is Medicare Located?

The CMS is headquartered in Woodlawn, Maryland. There are official Medicare regional offices in Washington, D.C., Boston, New York, Philadelphia, Atlanta, Chicago, Dallas, Kansas City, Denver, San Francisco and Seattle.

The main phone number for Medicare is 1-800-MEDICARE (1-800-633-4227; TTY 1-877-486-2048).

Who Do You Call for Medicare Questions?

Calling 1-800-MEDICARE allows you to execute any of the following:

  • Check the status of a claim filed on your behalf
  • Find out if a service or item will be covered by your Medicare insurance
  • Ask a question about your balance or check on the status of a premium payment
  • Learn which covered preventive exams you are eligible for
  • Check on the balance of your Part A or Part B deductible or if a service or item will count toward your deductible
  • Report possible Medicare fraud or a lost or stolen Medicare card

If you have questions about Medicare Supplement Insurance and how it can help pay for certain out-of-pocket Medicare costs (such as deductibles and copayments), you can call a licensed insurance agent at --ms-tfn-- .

Where Do I Go to Sign Up for Medicare?

You can sign up for Medicare Part A and/or Part B in person at a Social Security office near you.

You can also enroll online at www.ssa.gov., or you can call Social Security at 1-800-772-1213 (TTY 1-800-325-0778).

The Social Security Administration website features a Medicare section that allows you to perform a variety of tasks, including:

  • Request a new Medicare card
    New Medicare cards were recently issued to all beneficiaries. You may request a replacement card if yours has been lost or stolen.

  • Update your personal information
    If you moved to a new address or changed your name or telephone number, you may update your information online.

  • Apply for Medicare
    You may enroll in Medicare Part B online or sign up for Medicare Part A (if you are not automatically enrolled).

  • Manage your benefits
    Use the online portal to check on your applications and appeals, report your wages, check your earnings, set up direct deposit for your benefits payments and more.

The official U.S. government website for Medicare is Medicare.gov. Here you can do a number of things, including:

  • Learn about your Medicare coverage options and when you can enroll
  • Find out how to get prescription drug coverage
  • Learn about different types of Medicare coverage, such as Medicare Supplement Insurance and Medicare Part D
  • Find out what Medicare covers
  • Find Medicare doctors, hospitals and facilities near you
  • Learn about Medicare costs
  • Find ways to get help paying for Medicare
  • File claims and appeals and check claim statuses
  • Learn about your rights as a Medicare beneficiary

You may also create an account at MyMedicare.gov to monitor a claim status, view records and expenses and more.

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When Can I Enroll in Medicare?

Many people become eligible to enroll in Medicare shortly before turning 65 years old.

  • Your Medicare Initial Enrollment Period (IEP) begins three months before you turn 65, includes the month of your birthday and continues for three months thereafter.
  • If you are already receiving Social Security or RRB benefits when you turn 65 years old, you will be automatically enrolled and will receive your Welcome to Medicare packet in the mail around three months before your birthday.

    If you qualify for Medicare under 65 due to disability, you should be automatically enrolled three months before your 25th month of receiving certain Social Security or RRB disability benefits. (If you have ALS, you’ll be automatically enrolled the same month your disability benefits begin).

  • If you are automatically enrolled, your Medicare coverage begins on the first day of the month of your birthday. If your birthday is on the first day of the month, your coverage begins on the first day of the previous month.

In order to be eligible for Medicare, you must be:

  • At least 65 years old (or younger and have a qualifying disability such as Lou Gerhig’s Disease (ALS) or End-Stage Renal Disease (ESRD)
  • A U.S. citizen or permanent legal resident
  • Eligible for Social Security retirement benefits, Social Security disability benefits or Railroad Retirement Board benefits

Request a Free, No Obligation Medicare Supplement Insurance Plan Comparison

If you have questions about Medicare Supplement Insurance or are interested in comparing plans that are available in your area, you can get help by speaking to a licensed insurance agent.

There’s no obligation to enroll.


Find Medigap plans in your area.

Find a plan

Or call --ms-tfn-- to speak with a licensed insurance agent.


Christian Worstell is a health care and policy writer for MedicareSupplement.com. He has written hundreds of articles helping people better understand their Medicare coverage options.

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